Desktop Computer Skills
Microsoft Office 2010: Beginning Outlook
Getting Started with Outlook 2010
Managing Attachments, Graphics, Signatures, and Autoreplies in Outlook 2010
Managing Conversations and Organizing E-mail in Outlook 2010
Managing Meetings and Customizing the Calendar in Outlook 2010
Outlook 2010 Social Connector and Messaging
Outlook 2010: Adding Graphics to Email
Outlook 2010: Calendar Tools
Outlook 2010: Configuring the Client
Outlook 2010: Contact Tools
Outlook 2010: Formatting Email
Outlook 2010: Getting Started
Outlook 2010: Organizing Email
Outlook 2010: Sending & Receiving Email
Using the Calendar for Appointments, Events, and Meetings in Outlook 2010
Using the Tasks, Notes, and Journal Features in Outlook 2010
Working with Contacts in Outlook 2010

Getting Started with Outlook 2010

Course Number:
mo_bout_a01_dt_enus
Lesson Objectives

Getting Started with Outlook 2010

  • distinguish the main elements of Mail view and their functions
  • recognize how the features in Mail view are used
  • create a new e-mail message
  • view incoming e-mail messages
  • respond to e-mail messages
  • create a new e-mail message
  • view an incoming e-mail message
  • respond to an e-mail message

Overview/Description
Outlook 2010 is the latest release of Microsoft’s primary messaging client. Outlook provides all of the tools necessary to manage e-mail, scheduling , tasks, and communication. The Outlook 2010 interface has been updated and now uses the ribbon instead of menus, which makes it easier to locate the commands you need. This course addresses the basic features and functionality of Outlook 2010, including an introduction to the redesigned interface, how to create e-mail messages, and view and reply to incoming e-mails.

Target Audience
A broad range of business users

Prerequisites: none

Getting Started with Outlook 2010

Course Number:
mo_bout_a01_dt_enus
Lesson Objectives

Getting Started with Outlook 2010

  • distinguish the main elements of Mail view and their functions
  • recognize how the features in Mail view are used
  • create a new e-mail message
  • view incoming e-mail messages
  • respond to e-mail messages
  • create a new e-mail message
  • view an incoming e-mail message
  • respond to an e-mail message

Overview/Description
Outlook 2010 is the latest release of Microsoft’s primary messaging client. Outlook provides all of the tools necessary to manage e-mail, scheduling , tasks, and communication. The Outlook 2010 interface has been updated and now uses the ribbon instead of menus, which makes it easier to locate the commands you need. This course addresses the basic features and functionality of Outlook 2010, including an introduction to the redesigned interface, how to create e-mail messages, and view and reply to incoming e-mails.

Target Audience
A broad range of business users

Prerequisites: none

Managing Attachments, Graphics, Signatures, and Autoreplies in Outlook 2010

Course Number:
mo_bout_a03_dt_enus
Lesson Objectives

Managing Attachments, Graphics, Signatures, and Autoreplies in Outlook 2010

  • manage e-mail attachments that you have received
  • send attachments in e-mails
  • add graphics to e-mail messages
  • add a table to e-mail messages
  • add hyperlinks to e-mail messages
  • add symbols, horizontal lines, and equations to e-mail messages
  • use a signature and print e-mail messages
  • set up automatic replies to e-mails that you receive
  • add items to an e-mail message and print the message
  • create an autoreply for messages that you receive

Overview/Description
Using Outlook 2010 you can now create e-mail messages that include compelling visuals and graphics that capture the reader’s attention. You can also attach and format screenshots from your computer to better convey ideas in your message. This course discusses working with attachments in Outlook 2010 as well as including graphics, tables, symbols, and links in your messages. How to add signatures to e-mail and auto replying to messages that you receive are also covered.

Target Audience
A broad range of business users

Prerequisites: none

Managing Attachments, Graphics, Signatures, and Autoreplies in Outlook 2010

Course Number:
mo_bout_a03_dt_enus
Lesson Objectives

Managing Attachments, Graphics, Signatures, and Autoreplies in Outlook 2010

  • manage e-mail attachments that you have received
  • send attachments in e-mails
  • add graphics to e-mail messages
  • add a table to e-mail messages
  • add hyperlinks to e-mail messages
  • add symbols, horizontal lines, and equations to e-mail messages
  • use a signature and print e-mail messages
  • set up automatic replies to e-mails that you receive
  • add items to an e-mail message and print the message
  • create an autoreply for messages that you receive

Overview/Description
Using Outlook 2010 you can now create e-mail messages that include compelling visuals and graphics that capture the reader’s attention. You can also attach and format screenshots from your computer to better convey ideas in your message. This course discusses working with attachments in Outlook 2010 as well as including graphics, tables, symbols, and links in your messages. How to add signatures to e-mail and auto replying to messages that you receive are also covered.

Target Audience
A broad range of business users

Prerequisites: none

Managing Conversations and Organizing E-mail in Outlook 2010

Course Number:
mo_bout_a02_dt_enus
Lesson Objectives

Managing Conversations and Organizing E-mail in Outlook 2010

  • manage e-mail conversations using the Conversation feature
  • organize e-mails in the Inbox
  • use color categories for e-mail messages
  • use flags with e-mail messages
  • create Quick Steps for e-mail messages
  • organize e-mail messages in Outlook 2010

Overview/Description
Microsoft Outlook 2010 provides you with the tools you need to efficiently manage and organize your e-mail messages. Included in Outlook 2010 is a new Conversation view that automatically groups all of your messages by subject, greatly reducing the number of items in your Inbox. This feature along with options that allow you to categorize and flag messages are discussed in the course. Also, covered are the ways you can organize messages in the Inbox.

Target Audience
A broad range of business users

Prerequisites: none

Managing Conversations and Organizing E-mail in Outlook 2010

Course Number:
mo_bout_a02_dt_enus
Lesson Objectives

Managing Conversations and Organizing E-mail in Outlook 2010

  • manage e-mail conversations using the Conversation feature
  • organize e-mails in the Inbox
  • use color categories for e-mail messages
  • use flags with e-mail messages
  • create Quick Steps for e-mail messages
  • organize e-mail messages in Outlook 2010

Overview/Description
Microsoft Outlook 2010 provides you with the tools you need to efficiently manage and organize your e-mail messages. Included in Outlook 2010 is a new Conversation view that automatically groups all of your messages by subject, greatly reducing the number of items in your Inbox. This feature along with options that allow you to categorize and flag messages are discussed in the course. Also, covered are the ways you can organize messages in the Inbox.

Target Audience
A broad range of business users

Prerequisites: none

Managing Meetings and Customizing the Calendar in Outlook 2010

Course Number:
mo_bout_a05_dt_enus
Lesson Objectives

Managing Meetings and Customizing the Calendar in Outlook 2010

  • respond to meeting requests
  • manage meeting responses
  • create additional calendars
  • view the calendars of other Outlook users
  • customize Calendar settings
  • customize the To-Do Bar
  • respond to a meeting request
  • manage meeting responses
  • create an additional and a group calendar
  • set up free/busy information

Overview/Description
The main functions of the Calendar in Outlook 2010 have remain largely unchanged from previous versions of Outlook. However, many tasks have been streamlined. It is now easier to create and view additional calendars in Outlook 2010 and viewing group calendars has been integrated into the Calendar view. This course demonstrates the available options when replying to meeting requests and managing meeting requests. It covers how to create and view additional calendars, view another person's calendar, and create a calendar group. Also covered are ways to customize the Outlook 2010 calendar.

Target Audience
A broad range of business users

Prerequisites: none

Managing Meetings and Customizing the Calendar in Outlook 2010

Course Number:
mo_bout_a05_dt_enus
Lesson Objectives

Managing Meetings and Customizing the Calendar in Outlook 2010

  • respond to meeting requests
  • manage meeting responses
  • create additional calendars
  • view the calendars of other Outlook users
  • customize Calendar settings
  • customize the To-Do Bar
  • respond to a meeting request
  • manage meeting responses
  • create an additional and a group calendar
  • set up free/busy information

Overview/Description
The main functions of the Calendar in Outlook 2010 have remain largely unchanged from previous versions of Outlook. However, many tasks have been streamlined. It is now easier to create and view additional calendars in Outlook 2010 and viewing group calendars has been integrated into the Calendar view. This course demonstrates the available options when replying to meeting requests and managing meeting requests. It covers how to create and view additional calendars, view another person's calendar, and create a calendar group. Also covered are ways to customize the Outlook 2010 calendar.

Target Audience
A broad range of business users

Prerequisites: none

Outlook 2010 Social Connector and Messaging

Course Number:
mo_bout_a06_dt_enus
Lesson Objectives

Outlook 2010 Social Connector and Messaging

  • recognize the features of the Outlook Social Connector
  • work with the Outlook Social Connector
  • add a public IM contact to your Communicator Contact List
  • use Communicator
  • use text messaging in Outlook
  • use the Outlook Social Connector
  • use instant messaging in Outlook
  • use text messaging in Outlook

Overview/Description
With Outlook 2010 it is now easier than ever to keep track of your friends and colleagues as well as communicate with them using a variety of methods. With the rise in popularity of social networking sites, Outlook 2010 now includes the ability to track updates of your friends from within Outlook. This course discusses the Outlook Social Connector and how to configure Outlook to connect to social networking sites. How to configure and use both instant and text messaging from within Outlook is also discussed.

Target Audience
A broad range of business users

Prerequisites: none

Outlook 2010 Social Connector and Messaging

Course Number:
mo_bout_a06_dt_enus
Lesson Objectives

Outlook 2010 Social Connector and Messaging

  • recognize the features of the Outlook Social Connector
  • work with the Outlook Social Connector
  • add a public IM contact to your Communicator Contact List
  • use Communicator
  • use text messaging in Outlook
  • use the Outlook Social Connector
  • use instant messaging in Outlook
  • use text messaging in Outlook

Overview/Description
With Outlook 2010 it is now easier than ever to keep track of your friends and colleagues as well as communicate with them using a variety of methods. With the rise in popularity of social networking sites, Outlook 2010 now includes the ability to track updates of your friends from within Outlook. This course discusses the Outlook Social Connector and how to configure Outlook to connect to social networking sites. How to configure and use both instant and text messaging from within Outlook is also discussed.

Target Audience
A broad range of business users

Prerequisites: none

Outlook 2010: Adding Graphics to Email

Course Number:
ds_msou2010_04_enus
Lesson Objectives

Outlook 2010: Adding Graphics to Email

  • Inserting hyperlinks
  • Inserting an image
  • Formatting your image
  • Creating a WordArt title
  • Inserting shapes
  • Modifying a shape
  • Inserting a table
  • Modifying a table
  • Formatting your table
  • Inserting a SmartArt graphic
  • Formatting your SmartArt graphic
  • Inserting a chart
  • Formatting your chart
  • Inserting an object

Overview/Description
There are a number of elements that you can insert into your email. Discover how to insert and format images, shapes, tables, charts, and SmartArt graphics, and how to insert hyperlinks and documents in the body of your emails.

Target

Prerequisites: none

Outlook 2010: Calendar Tools

Course Number:
ds_msou2010_07_enus
Lesson Objectives

Outlook 2010: Calendar Tools

  • Using the calendar
  • Creating an event
  • Creating a recurring event
  • Organizing a meeting
  • Adding a calendar
  • Importing & exporting a calendar
  • Managing multiple calendars
  • Printing a calendar
  • Configuring your calendar
  • Creating a task
  • Assigning a task
  • Organizing your tasks
  • Customizing your tasks

Overview/Description

Explore the calendar in Outlook 2010, and create events, organize meetings, and manage multiple calendars. In addition, discover how to create, assign, organize, and customize tasks.



Target

Prerequisites: none

Outlook 2010: Configuring the Client

Course Number:
ds_msou2010_08_enus
Lesson Objectives

Outlook 2010: Configuring the Client

  • Adding a second user account
  • Creating automatic tasks
  • Adding an RSS feed
  • Organizing your RSS feeds
  • Customizing the interface
  • Modifying Outlook's display settings
  • Customizing the Quick Access toolbar
  • Customizing the ribbon
  • Adding shortcuts to the ribbon
  • Troubleshooting startup problems
  • Managing your hard drive allocation
  • Exporting Outlook data
  • Importing Outlook items

Overview/Description
The Outlook 2010 client is highly customizable. Discover how to add multiple accounts, work with RSS feeds, customize the interface, import Outlook items, and export and import data.

Target

Prerequisites: none

Outlook 2010: Contact Tools

Course Number:
ds_msou2010_06_enus
Lesson Objectives

Outlook 2010: Contact Tools

  • Using the address book
  • Adding a contact
  • Importing & exporting contacts
  • Creating a contact group
  • Organizing your contacts
  • Categorizing your contacts
  • Printing your address book
  • Configuring your address book

Overview/Description
To get the most out of your address book in Outlook 2010, you need to know how to use the People component. Discover how to add and organize contacts, create contact groups, and customize and print your address book.

Target

Prerequisites: none

Outlook 2010 pour Windows: Mise en forme d'e-mails

Numéro du cours:
ds_msou2010_03_fr
Objectives:

Présentation/Description

Outlook 2010 offre un large éventail de fonctionnalités de mise en forme qui peuvent être appliquées aux e-mails. Découvrez comment utiliser le texte, les styles de texte, les jeux de styles, les listes à puces et les modèles ; utiliser le correcteur autographique et la Correction automatique ; et gérer vos signatures.



Target

Prerequisites: none

Outlook 2010: Getting Started

Course Number:
ds_msou2010_01_enus
Lesson Objectives

Outlook 2010: Getting Started

  • Installing an account
  • Using Outlook
  • Creating a note
  • Configuring your account

Overview/Description

Get started with Outlook 2010. Discover how to install and configure an email account, and explore the interface, including the Office ribbon, view panes, and Notes function.



Target

Prerequisites: none

Outlook 2010: Organizing Email

Course Number:
ds_msou2010_05_enus
Lesson Objectives

Outlook 2010: Organizing Email

  • Marking an email as read or unread
  • Categorizing your emails
  • Deleting emails
  • Organizing your emails
  • Automatically organizing your emails
  • Managing your conversations
  • Creating favorite folders
  • Creating a search folder
  • Managing your IMAP folders
  • Using the search tool
  • Configuring your search options
  • Filtering your emails
  • Sorting your emails
  • Customizing your sort order
  • Using conditional formatting
  • Combatting junk mail
  • Marking unwanted email

Overview/Description

It's important to keep your email organized. Explore a number of organizational methods in Outlook 2010 that can help you, including how to tag, flag, sort, and filter emails; create and use folders; and handle junk email.



Target

Prerequisites: none

Outlook 2010: Sending & Receiving Email

Course Number:
ds_msou2010_02_enus
Lesson Objectives

Outlook 2010: Sending & Receiving Email

  • Receiving & reading emails
  • Sending an email
  • Saving your email as a draft
  • Replying to & forwarding an email
  • Sending an email to multiple recipients
  • Opening & saving an attachment
  • Sending an attachment
  • Sending Outlook items via email
  • Requesting a delivery receipt
  • Creating a mailout
  • Creating an automatic reply
  • Creating an out-of-office reply
  • Printing an email

Overview/Description

Discover how to work with email in Outlook 2010. Learn how to read, send, reply to, forward, and print emails; save drafts; work with attachments; adjust send options; and create a mailout, automatic reply, and out-of-office reply.



Target

Prerequisites: none

Using the Calendar for Appointments, Events, and Meetings in Outlook 2010

Course Number:
mo_bout_a04_dt_enus
Lesson Objectives

Using the Calendar for Appointments, Events, and Meetings in Outlook 2010

  • change the time period displayed in the Calendar
  • change the appearance of the Calendar
  • create appointments
  • create an event
  • schedule a meeting
  • change the Calendar time period, color, and font
  • schedule activities

Overview/Description
The Outlook 2010 Calendar allows you to create appointments and events, as well as schedule meetings. The Calendar is fully integrated with the other components of Microsoft Outlook 2010 allowing you to easily incorporate your contacts and e-mail functionality with the Calendar. This course introduces the major components of the Calendar as well as providing a tour of the interface. Also discussed are how to create appointments and events, and how to schedule meetings with other Outlook users.

Target Audience
A broad range of business users

Prerequisites: none

Using the Calendar for Appointments, Events, and Meetings in Outlook 2010

Course Number:
mo_bout_a04_dt_enus
Lesson Objectives

Using the Calendar for Appointments, Events, and Meetings in Outlook 2010

  • change the time period displayed in the Calendar
  • change the appearance of the Calendar
  • create appointments
  • create an event
  • schedule a meeting
  • change the Calendar time period, color, and font
  • schedule activities

Overview/Description
The Outlook 2010 Calendar allows you to create appointments and events, as well as schedule meetings. The Calendar is fully integrated with the other components of Microsoft Outlook 2010 allowing you to easily incorporate your contacts and e-mail functionality with the Calendar. This course introduces the major components of the Calendar as well as providing a tour of the interface. Also discussed are how to create appointments and events, and how to schedule meetings with other Outlook users.

Target Audience
A broad range of business users

Prerequisites: none

Using the Tasks, Notes, and Journal Features in Outlook 2010

Course Number:
mo_bout_a08_dt_enus
Lesson Objectives

Using the Tasks, Notes, and Journal Features in Outlook 2010

  • create tasks
  • assign a task to someone
  • respond to a task assignment
  • create notes
  • use the Journal
  • create and manage tasks
  • create a note
  • create a journal entry

Overview/Description
To assist you with the various tasks and information that you need to process on a daily basis, Microsoft Outlook 2010 provides the Tasks, Notes, and Journal features to help keep you organized. You can create tasks for yourself or assign tasks to other users. You can create notes for yourself as small reminders, and manage your activities and information using the Journal. This course discusses how the Tasks, Notes, and Journal features can help you to manage your time and stay organized, and it demonstrates how to use them.

Target Audience
A broad range of business users

Using the Tasks, Notes, and Journal Features in Outlook 2010

Course Number:
mo_bout_a08_dt_enus
Lesson Objectives

Using the Tasks, Notes, and Journal Features in Outlook 2010

  • create tasks
  • assign a task to someone
  • respond to a task assignment
  • create notes
  • use the Journal
  • create and manage tasks
  • create a note
  • create a journal entry

Overview/Description
To assist you with the various tasks and information that you need to process on a daily basis, Microsoft Outlook 2010 provides the Tasks, Notes, and Journal features to help keep you organized. You can create tasks for yourself or assign tasks to other users. You can create notes for yourself as small reminders, and manage your activities and information using the Journal. This course discusses how the Tasks, Notes, and Journal features can help you to manage your time and stay organized, and it demonstrates how to use them.

Target Audience
A broad range of business users

Working with Contacts in Outlook 2010

Course Number:
mo_bout_a07_dt_enus
Lesson Objectives

Working with Contacts in Outlook 2010

  • create contacts
  • create contact groups
  • modify your contacts
  • import your contacts from Google Gmail to Outlook
  • export your contacts from Outlook to Google Gmail
  • create contacts
  • modify your contacts
  • export your contacts from Outlook to Google Gmail

Overview/Description
By taking the time to create contacts in Outlook 2010, you can save yourself from having to type out full e-mail addresses every time you send a message, assign a task or send out meeting requests. You can further arrange contacts by creating contact groups that allow you to e-mail multiple contacts at once by only typing the group name. This course covers the multiple ways that contacts can be created, as well as how to modify existing contacts, and import and export contacts between Microsoft Outlook 2010 and Google Gmail.

Target Audience
A broad range of business users

Prerequisites: none

Working with Contacts in Outlook 2010

Course Number:
mo_bout_a07_dt_enus
Lesson Objectives

Working with Contacts in Outlook 2010

  • create contacts
  • create contact groups
  • modify your contacts
  • import your contacts from Google Gmail to Outlook
  • export your contacts from Outlook to Google Gmail
  • create contacts
  • modify your contacts
  • export your contacts from Outlook to Google Gmail

Overview/Description
By taking the time to create contacts in Outlook 2010, you can save yourself from having to type out full e-mail addresses every time you send a message, assign a task or send out meeting requests. You can further arrange contacts by creating contact groups that allow you to e-mail multiple contacts at once by only typing the group name. This course covers the multiple ways that contacts can be created, as well as how to modify existing contacts, and import and export contacts between Microsoft Outlook 2010 and Google Gmail.

Target Audience
A broad range of business users

Prerequisites: none

Close Chat Live